Once you have connected a printer to
your PC or have added a new printer to your home network, you should normally
be able to print right away. However, at times your printer might not able to
get connected to the printer. This can occur if the cables are not connected
securely or if the wireless printer is not receiving the signal.
Experts at dell
support number states that if your printer is not connecting to the PC
or is not sensing the PC then you should do the following trouble shooting
steps such as:
- Unplug all the cables
between router, PC and the printer and try to connect them once again. Do
not unplug the cables all of a sudden; instead properly switch off the
devices and then unplug them. Now, wait for some time and see if the
printer functions.
- In case of wireless
printer connection; at first try to establish a wired connection and then
try to use the wireless connection. Make sure that there are no cordless
phones or any electric gadgets in between printer, PC and the router as
this can cause disturbance to the wireless signal.
- In addition to all
these make sure that the printer driver has been installed properly. Most printers need
driver software to work correctly. If you have upgraded from one version
of to another, recently, it is possible that the current printer driver is
for the prior version. If you have had viruses, power outages, or other
computer problems, it is likely that the drivers have become impaired. So,
download and install the latest driver for your printer in order to
resolve these types of issues.
- Make sure that the
printer that you are using is listed; if it is not listed, add the name of
the printer and select the same and find out if it works.
- Make sure that there
are no configuration problems or a physical issue as this can also cause a
printer to become unresponsive. Check if the printer has the paper and
that the paper tray is closed and the printer can proceed to print. In addition, make sure that the ink cartridge
has not dried out and is in a perfect condition.
- Paper jam can also
prevent your printer from connecting. You can remove the jammed paper
manually by gently pulling the paper with both hands. You can contact technicians at dell
support number if you are
unable to remove the jammed paper.
- Cancel all the
pending documents that are there in the queue and then try to send the
print job once again. See if this works, if the problem still persists,
reach the specialists at dell
printer support phone number so that they can do the needful for
you.
Apart from all these make sure that
your printer driver and the printer device is compatible with the PC. All these
will ideally help your printer to connect to the PC; otherwise contact on dell
printer support phone number to find
a solution.